The Dandy Handyman ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit our website or hire us for handyman services in Mulino, Oregon City, Canby, Molalla, and the surrounding Portland metro area, how we use it, and the choices you have. By using our site or contacting us, you agree to the terms below.
1. Information we collect
- Contact info you give us. Your name, phone number, email, and service address when you call, text, fill out a form, or email us.
- Project details. Notes, photos, and descriptions you send so we can quote and schedule the work.
- Payment details. When you pay for completed work, payment is handled by our third-party payment processor. We don't store full card numbers on our servers.
- Website usage. Basic analytics like pages viewed, device type, browser, approximate location, and referring site. This helps us understand what's useful and what isn't.
- Call and text records. We may keep records of calls and texts related to your project so we can follow up accurately.
2. How we use it
- To respond to your questions and provide quotes.
- To schedule, perform, and follow up on the work you've hired us for.
- To send invoices, receipts, and warranty or service reminders.
- To improve our website, services, and the way we communicate.
- To comply with Oregon law and our CCB (#253174) obligations.
3. Sharing your information
We don't sell your information. We share it only when we need to, including with:
- Service providers. Tools we use to run the business (scheduling, invoicing, email, hosting, analytics, call tracking, and payment processing).
- Subcontractors and trade partners. If your project needs a licensed specialist (electrical, plumbing, etc.), we'll share the details needed to get the job done right.
- Legal and safety reasons. When required by law, court order, or to protect our rights, property, or safety.
4. Text messages (SMS)
If you text us or opt in to receive texts about your project, we'll use that number to send service-related messages (scheduling, ETAs, follow-ups). Message and data rates may apply. Reply STOP to opt out at any time. We don't share your phone number with third parties for their marketing.
5. Cookies and tracking
Our site uses cookies and similar tools to keep the site running smoothly, remember your preferences, and measure how people use it. You can disable cookies in your browser, but parts of the site may not work as expected.
6. Data security
We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure. If you have a concern about your data, reach out and we'll look into it.
7. Data retention
We keep project, invoice, and warranty records as long as needed to serve you and meet our legal and tax obligations in Oregon. Marketing-only data is removed when you ask us to remove it.
8. Your choices
- Ask what info we have about you and request a copy.
- Ask us to correct or delete information that isn't needed for our records.
- Opt out of marketing emails or texts at any time.
To make any of these requests, just contact us using the info below.
9. Children
Our services are intended for homeowners and adults. We don't knowingly collect information from children under 13.
10. Changes to this policy
We may update this page from time to time. When we do, we'll update the "Last updated" date at the top. Significant changes will be noted on the site.
11. Contact us
Questions about this policy or your information? Reach out:
- The Dandy Handyman
- Mulino, OR — serving the greater Portland metro area
- CCB #253174
- Use the Call or Text buttons on the homepage to get in touch.